Nobody wakes up in the morning and decides to behave poorly or create a fuss at work. Yet, it is common to experience or witness all sorts of unresourceful behavior and results every day.
Choosing the mindset you want to use helps you be the person you intend to be, even amidst high stress and frustrating obstacles. You can start by questioning how you see people -- as titles or functions who should behave this or that way or fantastic humans whose reactive behavior reflects unmet needs.
You can create paradigm-level transformation with just one new way of seeing yourself and the other people with whom you interact. Doing so opens to us a myriad of new ways of being at work and solving the problems we face.